Steve Madden for Women: Joanie Grey STEVE MADDEN

Fast Shipping and Professional Packaging

Our long-standing partnership with UPS FedEx DHL and other international carriers lets us offer an array of shipping services. Our warehouse staff are trained to package your goods exactly as per the specifications we provide. Your items will go through a thorough examination and will be securely packaged before being sent out. Every day, we deliver to thousands of customers in many countries. This is an indication of our commitment to be the largest online retailer globally. The warehouses and centers of distribution are located in Europe and the USA.

Orders with more than one item are assigned processing periods according to each item.

Prior to shipping the items, our staff will carry out an extensive inspection of the products you have ordered. The majority of orders are delivered within 48 hrs. The delivery time is between 3-7 working days.

Returns

Due to the multiple parties involved which include the factory as well as the warehouse, we cannot fully manage stock. The stock can change at any moment. Be aware that it's possible that your order will be out of stock after you've placed your order.

Our policy lasts thirty days. Unfortunately, if thirty days have passed since you purchased your item, we will not be able to give you a refund or exchange.

The item should not be used and in its original condition. The item must be returned in the original packaging.